Introducing XENA
XENA is an incident reporting platform that’s built for integration. Crowdsourced, mobile-captured incidents flow into your CRM, facilities or risk management systems, triggering the necessary actions.
Give Power to the People
Take Immediate Action
Text-to-Report
Integrate Seamlessly
De-duplicate Incidents
Add Your Brand
CSIR Corp: Who We Are
A Stitch in Time Saves Nine!
Don’t let incidents unravel into something less manageable––take control with CSIR.
Industry Use Cases
Whether you’re managing a facility or a city, your success is measured by how promptly you deal with issues. Do you receive, dispatch, and close incidents efficiently? Can you de-duplicate events? Does the incident feed your current back-end systems? Does the person who reported the incident get notified when the problem is fixed? The XENA Platform enables you to do all this and more. Here’s how near real-time, mobile incident reporting can benefit your industry.
Government
Empower citizens to report an incident with their mobile device. The geotagged image will automatically populate your current response systems and dispatch the right field team to the specific location. No delays. No duplicated effort. No frustrating phone system to maneuver.
Think potholes, water main breakage, and downed powerlines.
Travel and Hospitalty
Give your guests a voice. Once checked-in, guests can advise your concierge if something is wrong with the facility. No need to go down to the lobby or call the front desk. A quick snap-and-send will trigger an event for immediate attention.
Think unmade room, leaky faucet, or uncooperative air conditioning.
Higher Education
Equip students to report an incident with their always-on mobile. Your students and faculty become your on-campus eyes and ears and can immediately report an issue. You can dispatch your custodial, maintenance, or grounds crew to fix the problem before it gets worst.
Think broken sprinkler, unsecured residence door, and overflowing bins.
Construction
Make safety a priority. Workers can immediately and anonymously report an issue to upper management, empowering you to take the best course of action and in turn reducing the risk of on-site managers making less than optimal decisions.
Think unsecured scaffolding, exposed electrical wires, improper debris storage.
Tenant Management
Enable tenants to report an issue, without having to call. With XENA, notifying the landlord is as easy as taking a picture and pressing send. XENA can be used as a stand-alone app or the functionality can be integrated within your already deployed tenant communication solution.
Think plumbing issue, broken window, or faulty water heater.
Transportation
Get real-time notifications. When there’s an issue with a delivery, the driver can take a picture of the damaged or missing goods, triggering the proper next steps and eliminating the need to start a paper-based process hours after the fact.
Think missing wares, broken goods and the reporting of issues at time of delivery.
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Our Fearless Leaders

Awah Teh
Chief Executive Officer

Gina Savoie
Chief Financial Officer

Benoit Grenier
Executive Vice President
